Privacy Policy

Last updated: July 2026

This policy explains how UNEX ("we", "us") collects, uses, and protects your information when you order through our website or contact us via WhatsApp.

Information We Collect

Order details: name, delivery address, and phone number, provided when you place an order.
Contact details: your WhatsApp number and any messages you send us.
Payment information: if you pay online, your card or payment details are handled entirely by our payment provider. UNEX never sees or stores your card number.

How We Use Your Information

To confirm, process, and deliver your order.
To contact you about order status, delivery, or payment.
To respond to questions sent via WhatsApp or email.

Sharing Your Information

We do not sell your personal information. We only share what's necessary with our delivery/courier partners (Trans Express, Koombiyo Delivery) to deliver your order, and our payment processor to complete payment. We may disclose information if required by law.

Data Storage

Order details are stored securely and kept only as long as needed to fulfil your order and for basic business records.

Your Rights

You can ask us to review, correct, or delete your personal information at any time by contacting us on WhatsApp or email below.

Contact Us

WhatsApp / Hotline: 071 444 5888
Email: info@unex.lk
Address: Gammeddegoda South, Nagoda, Sri Lanka